FAQs • Belleview, FL • CivicEngage

When am I at risk of my water being shut off due to non-payment?: Bills not paid by 6:00 pm on the 30th day of the month will render the account to be in non-payment status and a non-payment status penalty of $60.00 will be automatically applied to the account. Should the 30th of the month fall on a Friday, the weekend or a holiday, payment must be received by 6:00 pm on the first business day following the Friday, weekend day or holiday. Bills not paid by the 30th day of the month or by 6:00 pm on the first business day following the Friday, weekend day or holiday are considered to be in non-payment status. Accounts in non-payment status are subject to disconnection.

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Utility Billing

1. Where can I pay my utility bill?: You can pay in person at City Hall located at 5343 SE Abshier BLVD Belleview FL 34420

2. What are your hours?: City Hall is open Monday - Thursday from 7:00 am - 6:00 pm. We are closed on Fridays.

3. What options are available for paying my utility bills?: 1. Pay in person at City Hall using cash, check or credit card. 2. Check payments may be placed in the drop box located in front of City Hall. (Please do not put cash payments in the drop box). 3. Pay online at https://accessmygov.com via credit card or electronic check. 4. Sign up with a Utility Billing Customer Service Representative to have your payment automatically drafted from your account.

4. When is my utility bill due?: All utility payments must be received in our office by 6:00 pm on the 15th of the month. Bills not paid by 6:00 pm on the 15th of the month or the first business day after the 15th day of the month, should the 15th fall on a Friday, weekend, or holiday, will automatically have an additional 10% late penalty applied.

5. When am I at risk of my water being shut off due to non-payment?: Bills not paid by 6:00 pm on the 30th day of the month will render the account to be in non-payment status and a non-payment status penalty of $60.00 will be automatically applied to the account. Should the 30th of the month fall on a Friday, the weekend or a holiday, payment must be received by 6:00 pm on the first business day following the Friday, weekend day or holiday. Bills not paid by the 30th day of the month or by 6:00 pm on the first business day following the Friday, weekend day or holiday are considered to be in non-payment status. Accounts in non-payment status are subject to disconnection.